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Service Now - Red Hat Ansible



Initiate powerful Ansible Automation jobs from the ServiceNow™ Catalog Items

Keyva’s open source ServiceNow App for Red Hat Ansible Automation allows users to kick-off deployment jobs in Ansible from ServiceNow Catalog Requests. Users have the flexibility to configure custom triggers; for example, you can initiate an Ansible job from a Change ticket, an Incident ticket, or even a custom ServiceNow App. A user can also configure specific conditions for the launch; for example, when the Status field of a record is set to a particular value. The ability to trigger an Ansible job via a ticket status change allows for any approvals that customers have defined to happen within ServiceNow before executing the defined remediation job from Ansible.

With this integration, you can:

  • Trigger Red Hat Ansible jobs from ServiceNow Catalog Requests, Change Requests, Incident Requests, and more
  • Accelerate adoption of Red Hat Ansible as the automation tool of choice
  • Allow ServiceNow teams the ability to fulfill IT automation requests via Ansible
  • Easily map field values in a ServiceNow record and pass them as arguments to an Ansible job
  • Leverage best practices integration methodology to integrate disparate domain tools
  • Contribute to the open source project and customize the existing code to fit your specific needs
For more information or a demo of the product, please contact a Keyva associate