At Keyva we often meet with clients that need just a little help, something to get them over the hump and continue on their way building out new and exciting IT capabilities. This seems to happen most often when organizations adopt new and emerging technologies. Often teams haven’t built up their internal skills and capabilities around tech like Kubernetes or automation platforms such as Red Hat Ansible. Or, perhaps the team is already very skilled, but want someone to help with their OpenShift 3.x -> 4.x upgrade path, or need someone to write a new Ansible module so that they can expand their ability to offer automation capabilities via their playbooks.
There hasn’t been a good way to get this kind of incremental help – no granular consumption model for technical expertise – it’s not a function of your vendor’s L1 support. Your vendor will tell you to buy a TAM or their own expensive consulting services. It’s also not something readily available in the community at large. There are user forums and networks for days, but will you get a response to your questions? Will the responses be correct?
Keyva created Guru Services to address this exact issue. It’s more than L1 support, not as heavy as a consulting engagement, it’s enterprise grade and far more reliable than crowdsourcing the community for answers and assistance.
Guru Service is just as easy to use: choose from 3 different service levels and you’re on your way. You’ll have access to our client portal from which you can schedule your On Demand Guru. We’ll send you a meeting invite with web conference information and you’ll be over the hump and on your way in no time. We currently provide On Demand Gurus for Red Hat Ansible, OpenShift, and Kong and are actively adding technologies to our suite of Guru Services. To learn more about these offerings, check out our vendor pages for Kong (https://keyvatech.com/kong-enterprise/) and Red Hat (https://keyvatech.com/red-hat/). Reach out to our Keyva team at: [email protected] to request additional information or a quote on our Guru Services .Join the Keyva Community! Follow Keyva on LinkedIn at: