BMC is one of the leading providers of IT Service Management (ITSM) and Configuration Management Database (CMDB) solutions in the world. BMC’s software portfolio extends into Service Management, Automation, Operations, and other domains. BMC Helix ITSM is an ITIL® 4-certified solution that modernizes and transforms the IT service desk by leveraging intelligence to automate everywhere, reduce risk, and prevent points of failure. BMC Helix CMDB consolidates landscape and service information from multiple sources into a single, high-quality representation that your business can rely on to make better decisions. In the Operations space, BMC’s TrueSight and Helix solutions are uniquely equipped to optimize the performance, cost, and security of today’s hybrid environments, including traditional data centers and more modern cloud, microservices, and container-based implementations.

Keyva proudly partners with BMC as a skilled ISV and go-to-market partner. Keyva has developed a suite of integration offerings, which allow BMC customers to integrate BMC Helix ITSM, CMDB, TrueSight and other solutions with other 3rd party products. Keyva team provides global support for these offerings with pre-defined SLAs. The integration products have been in the market for over two decades, and used by hundreds of customers worldwide.

Please find below some of our offerings and integrations with BMC, which enable you to enhance your data integration capabilities, improve organization wide visibility for failure events, reduce MTTR, accelerate root cause analysis, and make your IT and Operations teams more efficient.

Learn more about our related services:

Data Pumps – Seamless Data Pumps allow bi-directional integration (an ETL mechanism) to migrate and integrate service management data between BMC and 3rd party products.

Event Integrations – Integrate BMC® TrueSight® Operations Management capabilities with third-party management tools for a simplified, convenient, and cohesive environment.

Plugins – Out-of-the-box solutions to automate server management, provisioning, and configuration effectively and efficiently.

Quick Start Services – A 3-day service quick start helps you get set up with our integrations quickly, and customize them for your environment to start realizing the value of the purchased offerings immediately.

Custom Integration Development – We focus on building enterprise-grade integrations which are fully supported, and which make it easier for IT teams and their customers to provide and consume capabilities and services using best-of-breed technologies.

Existing product support customers should use our support portal.